Drive Better Decisions with Smarter Customer Surveys
Unlock customer insights and boost engagement with customizable, mobile-friendly customer satisfaction surveys that fit seamlessly into your business platform.
Enhance your service quality by running customer satisfaction surveys that capture meaningful insights about your products and services. Use customer surveys to measure satisfaction levels, uncover preferences, and identify opportunities to improve engagement - all from within one unified CRM and marketing platform.
Flexible Survey Design Made Simple
Create engaging customer surveys that match your brand and business needs. Our survey builder makes it easy to design professional, responsive surveys that strengthen customer engagement and deliver valuable insights.
Drag-and-Drop Survey Builder
Build and customize surveys in minutes with our intuitive drag-and-drop survey creator. No coding required - just simple, powerful tools designed for any business.
Customizable Question Types
Select from a wide range of question formats - multiple choice, text, ratings, and more - so you can capture the exact feedback that matters most to your business.
Branded Survey Templates
Start quickly with pre-built templates that you can personalize with your own colors, logos, and branding. Every survey looks professional and aligns seamlessly with your identity.
Personalization & Smart Survey Logic
Deliver more relevant customer surveys with a survey app that adapts to each respondent. Our survey platform makes it easy to personalize the experience, keeping participants engaged and improving the quality of your data.
Conditional Branching
Use advanced conditional logic to display questions based on previous responses, creating dynamic online surveys that feel tailored to every participant.
Pre-Filled Fields
Simplify the process for repeat respondents with pre-filled fields, making it faster to complete surveys and boosting overall response rates.
Automatic Disqualification
Focus on the right audience by automatically disqualifying respondents who don’t meet your criteria, ensuring your survey software collects only the most relevant insights.
Automated Follow-Up & Ongoing Engagement
Stay connected with participants and maximize the impact of your customer satisfaction surveys through built-in automation. Our survey software makes it simple to send timely follow-ups, encourage deeper interaction, and keep feedback flowing.
Thank-You Messages & Custom End Pages
Show appreciation with personalized thank-you messages or direct respondents to a custom page after completing a survey. This reinforces engagement and helps guide them toward the next step.
Survey Response Alerts
Get real-time notifications whenever a new survey response comes in. Your team can quickly review feedback, act on insights, and strengthen customer relationships.
Trigger Workflows Based on Responses:
Automatically launch workflows when certain answers are received - such as adding participants to targeted lists, sending tailored communications, or tracking feedback in your CRM.
Data Management & Seamless CRM Integration
Turn survey feedback into action with a survey platform that syncs directly with your CRM. Manage responses from online surveys in one place, ensuring data is always organized, accessible, and ready to drive smarter decisions.
Automatic CRM Sync
Automatically connect survey responses with your CRM, so every piece of feedback is stored, tracked, and available for follow-up.
Contact Segmentation by Responses
Segment contacts based on survey answers and send highly relevant messages that nurture relationships and improve engagement.
Data Management and Export
Easily manage and review results inside the platform, or export your survey data for deeper reporting, analysis, and collaboration across teams.
Survey Analytics & Performance Tracking
Measure success and improve decision-making with survey analytics built into our survey app. As part of the best survey software for businesses, you’ll have access to advanced reporting tools that help you evaluate performance and drive continuous improvement.
Response Rate Tracking
Track completion rates to see how many participants finish your surveys. These insights reveal engagement levels and highlight opportunities to refine your approach.
Survey Insights
Access detailed metrics such as views, responses, average completion time, and completion rate. With these analytics, you can identify trends, understand behavior, and optimize your surveys for stronger results.
Deployment Options & Flexible Delivery
Reach your audience anywhere with survey software that makes distribution effortless. From online surveys to embedded forms, our platform gives you the flexibility to connect with participants in the way that works best for them.
Embedded Surveys
Place surveys directly on your website or landing pages so visitors can share feedback seamlessly in the right context.
Standalone Survey Links
Distribute surveys through direct links in email, SMS, or social media. Give participants simple, convenient access with just one click.
Mobile-Friendly Design
Deliver online surveys that are fully optimized for mobile devices. Every survey looks professional and works smoothly on any screen size, improving accessibility and response rates.
Benefits of customer survey software
Boost Lead Quality
Use conditional logic in your customer surveys to ask more targeted questions and qualify respondents effectively. This ensures your team can prioritize high-value leads and close opportunities faster.
Enhance Customer Understanding
Leverage customer satisfaction surveys to capture detailed feedback on preferences and experiences. With this insight, you can refine products and services, make smarter decisions, and increase overall satisfaction.
Strengthen Engagement Efforts
Well-designed customer surveys show participants their input matters. By creating engaging experiences, you strengthen relationships, build loyalty, and support higher retention rates.
Related Features
Workflows
Set up automated actions based on survey responses, such as categorizing leads or sending thank-you messages.
Email Marketing
Follow up on survey responses with targeted emails, keeping your audience engaged and informed.
CRM
Store and analyze survey responses in a central CRM database for easy access and actionable insights.
let's transform feedback into customer engagement with powerful surveys today!
Turn feedback into growth with customer surveys designed to deliver real insights. Sign up now and see how easy it is to transform responses into action.
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