Certain actions use credits such as email, SMS, AI actions, and others. Whether you're sending an email campaign to your VIPs, reminding customers of upcoming appointments through text message, or automating your web chat with your new AI employee, WinChilla provides you with free credits every month to utilize the actions you choose!

We provide you with free credits each month:

- Essentials Plan: Credit Bundle 5 - provides $5 Credits monthly

- Professional Plan: Credit Bundle 10 - provides $10 Credits monthly

As a guide, on our Professional plan ($10 free Credits) typically provides about 750 SMS segments or about 9,250 emails.

You can review additional details about WinChilla credits here.

Yes, you can cancel anytime if you're not satisfied with our services.

Here is a link to view our Cancellation Policy.

Your monthly subscription covers access to the platform. Some features within the platform are billable - most commonly for email and SMS/phone system, plus AI usage and a few other items.

As a guide, our Professional plan includes $10 in free credits each month, which typically provides about 750 SMS segments or about 9,250 emails, which is usually enough for most small businesses unless you’re running very large campaigns. We include complimentary credits to help you get started.

The actions will pull from your handy WinChilla wallet so you never have to worry about running out of credits, and the next month - we'll put another bunch of free credits on your account to use again!

For the full list of billable usage items, see the linked Terms of Service.