Esthetician Software That Keeps Your Calendar Growing
WinChilla helps estheticians get leads, book visits, send reminders, follow up, collect reviews, and run their marketing from one place.
All-in-One Esthetician Software for the Work Behind Each Visit
WinChilla brings essential features for estheticians and other beauty professionals into one place. Use one CRM for booking, messages, your website, payments, reviews, e-mail, social posts, workflows, and esthetician marketing tools. Spend less time moving between systems and more time with clients.
Estheticians Do More Than Client Care
You answer messages. You run the calendar. You promote your work and ask for reviews. WinChilla esthetician software helps keep those tasks on track so fewer leads slip away.
of salon and spa guests surveyed said they want to book appointments through a mobile device.
Source: Zenoti 2025 Consumer Survey
of clients across the beauty and wellness business who visited more than once per year generated 80% of total revenue.
Source: Zenoti 2025 Beauty and Wellness Benchmark Report
of clients of top-earning salons rebooked within 24 hours, compared with a 10% average among salons in the report.
Source: Zenoti 2025 Beauty and Wellness Benchmark Report
Does this sound familiar?
New inquiries often arrive while you are with a client. By the time you reply, they may have booked elsewhere. Review requests and rebooking notes then depend on what you remember at the end of the day.
Don't worry, we can help!
Unified Conversations
Keep supported e-mail, text, phone, web chat, and social messages in one place. See the client’s past messages before you reply.
Automated Follow-Up
Build follow-up flows for new leads, consult requests, missed visits, reviews, and rebooking.
Online Booking and Reminders
Let clients pick an open time. Send a note when they book and remind them before the visit.
Turn More Skincare Inquiries Into Booked Appointments
New clients may reach you through your site, social pages, texts, or calls. WinChilla helps you get their details, answer common questions, and guide each lead to the right next step.
Web Chat
Give site visitors a simple way to ask questions, share their details, and start a chat.
Capture inquiries about facials, waxing, peels, or other services after hours
Let visitors choose chat, text, social, or voice options from one branded widget where supported
Route new messages into the central inbox instead of leaving them scattered across tools
Connect captured details with the visitor’s CRM contact record
Conversation AI
Use a trained AI agent to answer supported messages, get lead details, and help clients book.
Answer common questions about hours, location, service basics, or booking policies
Ask which service a new client wants before handing the chat to staff
Offer appointment booking during supported message conversations
Pause or transfer the AI conversation when a person needs to step in
Phone and AI Receptionists
Manage business calls and use a trained AI receptionist for supported inbound calls.
Answer calls while the esthetician is with a client or away from the front desk
Collect the caller’s name, contact details, and reason for calling
Answer common questions from your approved source material
Book appointments or transfer urgent and qualified callers in supported setups
See how WinChilla helps your esthetician business save time, reduce admin, and book more appointments!
Lead Capture Forms
Use simple forms for consult requests, offers, and lead capture. Then link each reply to follow-up.
Add a consultation request form to an esthetician website
Capture interest in a new service or seasonal promotion
Tag leads by the service they asked about
Trigger a confirmation message or staff task after submission
Esthetician Software That Keeps Clients Coming Back
Repeat visits are easier to build when booking, reminders, client details, and follow-up work together. WinChilla gives your studio a clear process, so you do not have to send each message by hand.
Esthetician Scheduling Software and Appointments
Use esthetician booking software for appointment scheduling, open times, automated reminders, and eligible payments. Each booking stays linked to client follow-up.
Create calendars for facials, consultations, waxing appointments, or other bookable services
Set staff availability and help prevent scheduling conflicts
Send confirmations and reminders by supported channels
Collect a supported deposit or payment during booking when appropriate
Contacts and CRM
Make client management simple and user friendly. Keep contact details, notes, tags, fields, files, and past activity in one client record.
Tag clients by service interest, booking status, or follow-up need
Build smart lists for first-time clients, inactive clients, or recent appointments
Review past messages and appointment activity before reaching out
Keep general relationship notes and non-clinical client details available to authorized staff
Workflows & Automation
Set up routine follow-up while keeping control of each trigger, step, branch, and delay.
Follow up when a new inquiry does not book
Send a rebooking reminder at the interval your studio chooses
Request a review after a completed appointment
Create a staff task when a client needs personal attention
Ask the AI workflow builder for a first draft based on a plain-language goal
Payments
Take eligible one-time or repeat payments through branded links and booking flows.
Send a payment link for an approved service, package, or deposit
Offer text-to-pay when a client prefers a mobile payment link
Track transactions and refunds from the connected payment area
Use supported recurring payments for an eligible ongoing offer
Build Trust Before a New Client Walks In
Your online presence should make it easy to learn about your services, read client reviews, and book. WinChilla links your esthetician digital marketing to the CRM and booking process behind it.
Websites
Build a mobile-friendly esthetician website with booking, forms, chat, reviews, and lead follow-up.
Create service pages for facials, skincare consultations, waxing, or studio specialties
Place booking calendars and lead forms on the pages where clients need them
Add testimonials, media, SEO details, and connected domains
Use AI help to make a first draft of the site, copy, and images where supported
Reputation Management
Ask for, track, display, and answer reviews from one place across supported sites.
Ask satisfied clients for a review after their appointment
Monitor rating trends and recent feedback
Display selected reviews through a website widget
Use AI to draft or send replies for supported Google and Facebook reviews
Summarize recurring feedback themes to spot what clients value or where service can improve
Discover how WinChilla simplifies your day, saves time, and helps your esthetician business grow.
Social Planner
Plan, create, approve, and post social content across supported channels.
Schedule skincare tips, service highlights, seasonal offers, and availability updates
Tailor captions for Instagram, Facebook, TikTok, Google Business Profile, and other supported channels
Use AI help to draft ideas, captions, hashtags, and images
Review performance and compare results across selected date ranges
E-mail Marketing
Send focused campaigns based on client interests, tags, visits, and other CRM details.
Announce a seasonal facial, new service, or limited booking window
Reconnect with clients who have not booked recently
Personalize messages with supported contact values
Use AI help to refine subject lines, calls to action, campaign copy, and images
Track deliveries, opens, clicks, failures, and unsubscribes
Practical Tools for a Smoother Studio Day
This esthetician software also gives you useful tools for the small tasks that fill a studio day.
Surveys
Collect client feedback, service preferences, and satisfaction details through branded online surveys.
Mobile POS
Accept supported in-person payments from a compatible mobile device after an appointment or product purchase.
Mobile App
Check messages, contacts, appointments, tasks, and client activity while working throughout the studio or away from your desk.
Ad Manager
Create and manage supported advertising campaigns that promote skincare services and bring new leads into WinChilla.
Ecommerce
Sell eligible skincare products, service packages, and other studio items through a connected online store.
Gift Cards
Sell digital gift cards that clients can purchase for birthdays, holidays, facials, and other skincare services.
affordable pricing plans built for small businesses
How much does this cost?
We're glad you asked! WinChilla is pleased to offer affordable pricing plans to suit your growing business.
Frequently Asked Questions About Esthetician Software
Is WinChilla suitable for a solo esthetician?
Yes. A solo provider can use WinChilla esthetician software to manage leads, booking, reminders, messages, reviews, payments, and marketing. Simple follow-up can run while you work with a client. You can choose the tools that fit your studio now.
Can clients book online and receive appointment reminders?
Yes. Set up a booking calendar with the times you want to offer. Add it to your site or share a link. WinChilla can send a note when a client books and remind them before the visit. The booking also stays tied to the client record.
Can WinChilla help bring inactive skincare clients back?
Yes. Use tags and smart lists to find past clients based on the rules you set. Then send a focused message or build a follow-up flow with a link to book. Your offer, timing, consent, and client trust still shape the result.
Does WinChilla replace esthetic charting or medical-record software?
No. WinChilla is a CRM with tools for booking, messages, marketing, reviews, and payments. It is not an electronic medical record or a treatment chart system. Keep health data, clinical notes, and regulated consent records in a system made for that work. Use a supported link between systems where one is available and fits your needs.
Is WinChilla a complete salon or spa point-of-sale and inventory system?
Not in every case. WinChilla supports eligible one-time and recurring payments, booking deposits, payment links, and text-to-pay. Payment processing depends on your supported setup. Your connected provider may charge processing fees. A studio that needs stock control, staff commission tools, clinical charts, or other spa-specific features may still need dedicated salon and spa software or a supported link to one.
What others are saying:
"Love everything so far"
"I've never set up a website before but I love managing my new site and leads. The WinChilla team has been really helpful whenever I got stuck."
- Laura P
"Simplifies my sales"
"I've been able to help my son promote his candy business which has been great because I am not good with computers at all."
- Robert T
"Highly recommend"
"It's exciting to see my visions come to life and WinChilla helps me manage everything in one place so I can be anywhere in the world and my business just runs."
- Jaret H
WinChilla works with platforms you already use such as
What you can expect from us
Money Back Guarantee
We're confident you'll love saving money by switching from existing software providers with your business tools to one place.
Plus, we believe you'll save a ton of time with marketing automation.
Within 30 days, if we're not the right fit, we'll give you your money back.
View Terms of Service
24/7 Support
We're here to help. You'll get a one-on-one onboarding call with our team.
Then, you'll get another tech call with us to make sure your account is configured exactly as you want it.
Plus, you can expect 24/7 chat support from our team with any questions you have along the way.
30+ Years of Experience
We've been helping small businesses since 2010!
The WinChilla brand is new, but our experience is not. The founders of WinChilla have over 30 years of experience combined in digital software and customer incentive programs - helping businesses like yours - worldwide since 2010. Now, we're excited to bring our expertise to launch these new super tools to help all of our clients grow.
Book More Clients. Spend Less Time on Admin.
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