Connect, Engage, and Never Miss an Opportunity with SMS Marketing & Phone Service
Streamline your communications with an integrated SMS and phone system that keeps customers engaged and drives results.
Combine the power of SMS and phone communication into one seamless platform. Whether it's sending personalized messages, tracking calls, or automating follow-ups, this integrated feature empowers your business to enhance customer engagement, save time, and increase sales—all within your all-in-one CRM solution.
Advanced Call Handling & Management
Provide seamless, high-quality service with intelligent call handling and organization tools.
Interactive Voice Response (IVR)
Set up an automated IVR menu to greet callers and direct them to the correct department or representative, enhancing the caller experience and saving valuable time.
Custom Call Routing
Route calls based on customer input, business hours, or representative availability, ensuring each call reaches the appropriate team member efficiently.
Employee AI
Let the Employee AI add-on handle customer calls with natural, human-like conversations, managing inquiries, scheduling, and follow-ups, so your team can focus on higher priorities.
Automated Text Responses & Missed Call Recovery
Capture every opportunity by responding to missed calls automatically and efficiently.
Missed Call Instant Reply
Automatically send a customizable SMS to customers when a call is missed, providing a prompt response and encouraging them to re-engage without delay.
Automated Follow-Up Texts
Set up follow-up texts after calls or voicemails, ensuring customers receive a timely response even outside of business hours.
SMS Marketing
Reach your audience instantly and drive engagement with targeted SMS campaigns.
Bulk SMS Campaigns
Send SMS messages to your entire contact list or specific segments with ease. Whether promoting a sale, announcing an event, or sharing updates, bulk SMS ensures your message reaches the right audience quickly and effectively.
Personalized Messaging at Scale
Leverage dynamic fields to personalize SMS messages with names, dates, or other details for each recipient. This personal touch helps increase open rates and engagement while maintaining the efficiency of automated campaigns.
Scheduled & Drip Campaigns
Plan your SMS campaigns ahead of time by scheduling messages to go out at the most impactful moments. Use drip sequences to send follow-up messages over time, keeping your audience engaged and guiding them toward conversion.
Comprehensive Call Analytics & Reporting
Track and analyze call performance to optimize customer interactions and team efficiency.
Call Tracking & History
Access a detailed log of all inbound and outbound calls, including caller details and timestamps, providing a clear record for accountability and follow-up.
Call Duration Metrics
Measure call length and call volume to evaluate team performance and identify areas for improvement.
Caller Behavior Insights
Track caller trends, such as peak call times to adjust staffing and refine workflows for improved service.
Messaging & Engagement Tools
Enhance engagement with customers through SMS, call reminders, and messaging templates.
Click-to-Call & SMS
Simplify outbound calling and texting directly from the platform, enabling your team to contact clients quickly and seamlessly.
Scheduled Call Reminders
Set up automated reminders for scheduled calls, reducing no-shows and keeping clients informed about upcoming appointments or follow-ups.
Customizable Message Templates
Create and save templates for frequently sent messages, such as appointment confirmations, missed call responses, or general inquiries, allowing for quick, consistent communication.
Key Benefits
Never Miss an Opportunity
Ensure that every missed call is followed up instantly with an automated text, keeping prospects engaged and driving more sales without delay.
Enhanced Customer Experience
Use IVR and call routing to guide customers to the correct department, reducing wait times and improving customer satisfaction with efficient handling.
Multi-Channel Engagement
Use SMS and phone communication as additional channels to engage customers in the way they prefer, ensuring better responses and stronger connections.
Related Features
CRM
Connect call data directly to customer profiles, creating a centralized view of each interaction for better relationship management.
Employee AI
Let AI assist with answering calls and providing intelligent responses to customer inquiries.
Mobile App
Answer calls, send texts, and manage communications directly from your mobile device.
Get Started!
Streamline your communication and maximize your impact—sign up today and transform how you connect with customers!
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