winchilla branded customer forms tools

Drive Better Decisions with Smarter Surveys

Unlock insights and connect with your audience using customized, responsive surveys that integrate seamlessly into your business platform.

winchilla customer surveys software

Improve your service quality by collecting valuable customer insights on products and service experiences. Gauge customer satisfaction levels and gather important preferences that drive action and engagement, all within a unified CRM platform.

winchilla customer surveys templates

Flexible Survey Design

Create engaging customer surveys tailored to your specific needs and branding.

Drag-and-Drop Survey Builder

Quickly build and customize surveys using an intuitive drag-and-drop editor, making design fast and accessible without any coding.

Customizable Question Types

Choose from multiple question formats like multiple choice, text responses, and more, allowing you to capture exactly the data you need.

Branded Survey Templates

Save time with pre-built templates that can be easily customized with your logos, colors, and brand elements, ensuring every survey aligns seamlessly with your unique identity.

Personalization & Conditional Logic

Make surveys more relevant with smart options that personalize the user experience.

Conditional Branching

Use conditional logic to show or hide questions based on previous answers, creating a more dynamic and personalized experience that keeps participants engaged.

Pre-Filled Fields

Personalize surveys with pre-filled fields for returning respondents, making it quicker for them to participate and increasing response rates.

Automatic Disqualification

Streamline your surveys by instantly disqualifying respondents based on their answers, ensuring you gather relevant data from the right audience.

winchilla customer surveys logic
winchilla customer survey alerts

Automated Follow-Up & Engagement

Maintain contact with participants and encourage further interaction with automated follow-ups.

Thank-You Messages & Custom End Pages

Set up customized thank-you messages or direct respondents to a specific page upon survey completion, ensuring they feel valued and informed of the next steps.

Survey Response Alerts

Receive instant notifications when a survey is submitted, allowing your team to review feedback in real-time and take immediate action when needed.

Trigger Workflows Based on Responses:

Automatically initiate workflows based on survey responses, such as adding participants to specific lists or sending targeted follow-up communications.

Data Management & CRM Integration

Organize survey responses and make the most of collected data with seamless CRM syncing.

Automatic CRM Sync

Sync survey responses with your CRM, ensuring that valuable feedback is stored and organized for easy reference and follow-up.

Contact Segmentation by Responses

Segment contacts based on their responses to send more relevant messages and nurture leads according to their preferences or feedback.

Data Management and Export

Easily view and manage survey results within the platform, with the option to export data for reporting, analysis, or sharing across teams.

winchilla customer forms crm integration
winchilla customer survey analytics and performance

Survey Analytics & Performance Tracking

Measure the effectiveness of surveys and analyze feedback with powerful reporting tools.

Response Rate Tracking

Monitor how many participants complete each survey to understand engagement levels and identify areas for improvement.

Survey Insights

Get a clear view of your survey's performance with detailed metrics like total views, responses, average completion time, and completion rate—helping you understand engagement and optimize for better results.

Deployment Options & Flexibility

Reach respondents wherever they are with versatile survey deployment methods.

Embedded Surveys

Embed surveys directly on your website or within landing pages, making it easy for visitors to provide feedback in context.

Standalone Survey Links

Share surveys via direct links in emails, SMS, or social media, allowing participants to access surveys in a way that suits them best.

Mobile-Friendly Design

Ensure every survey is optimized for mobile devices, providing a smooth experience on any screen size and increasing accessibility.

winchilla embedded surveys and links

Key Benefits

Boost Lead Quality

With conditional logic, ask more targeted questions to qualify respondents effectively, enabling your team to focus on high-value leads.

Enhance Customer Understanding

Gather in-depth feedback on customer preferences and experiences to refine products and services, helping drive better decisions that increase satisfaction.

Strengthen Engagement Efforts

Engaging surveys make customers feel valued, strengthening relationships and loyalty, ultimately supporting higher retention rates.

Related Features

Workflows

Set up automated actions based on survey responses, such as categorizing leads or sending thank-you messages.

Email Marketing

Follow up on survey responses with targeted emails, keeping your audience engaged and informed.

CRM

Store and analyze survey responses in a central CRM database for easy access and actionable insights.

winchilla customer survey software for businesses

Get Started!

Let Surveys fuel your insights—sign up today to start transforming feedback into action.

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